Shipping policy

All items are shipped with tracking, and information is provided to the customer, on request. Once an order has been accepted by the shipper, the circumstances are beyond our control, and we shall not be liable for any loss or damage due to failure to deliver the goods. 

Goods shipped by courier according to our "flat rate" delivery options are usually shipped, at our discretion, with "Authority to Leave" and with no insurance cover. Customers specifically requiring Signature on Delivery, and/or insurance cover should contact us for payment of additional costs. 

It is the responsibility of the customer to provide accurate shipping address and contact details. Where the customer has requested that Australia Post "leave at the front door", or "leave at the gate", or similar, or has given "Authority to Leave" for a courier, neither we nor the shipper accept any responsibility.